CHANGES AND REFUNDS
You can change your size, model or color free of charge within 15 days of receiving your order. Just follow the steps below:
You should contact us by e-mail at info@nomadicstateofmind.es or by phone at 933 513 202.
In the mail or call you have to specify the number of your order, the sandal you want to exchange and which sandal you want to exchange it for.
If the amount between the first and second order does not match, a payment or refund will be made to settle the difference.
Place the product you wish to exchange in the original shipping bag and seal it properly.
Provide the product you wish to exchange to the MRW carrier at the time of delivery of the new order.
Except for the Canary Islands, which is sent by Correos.
In the Balearic Islands a separate delivery and collection will be made.
CHANGES AND REFUNDS
You can return your order within 15 days of receipt of your order. Just follow the steps below:
Log in by entering your username and password.
If you have made your purchase without creating an account, you should contact us by e-mail at info@nomadicstateofmind.es or by phone at 933 513 202.
Access your order history and select the purchase containing the item you wish to return.
Send a message indicating:
- The reason for the return.
- The account number where you want us to refund the amount.
Place the product you wish to exchange in the original shipping bag and seal it properly.
Send the package via MRW to the following address:
NOMADA SANDALS S.L.U.
B-66170150
c/ CREUETA, 113, LOCAL
08202 SABADELL (BARCELONA)
Indicating that it is a cash on delivery shipment at Nomada Sandals S.L.U.'s expense.
If you select home collection, the package is delivered to the MRW carrier. If you select delivery point, it takes the package to the nearest MRW point.
You will receive a confirmation email when we receive the package.
We will refund the amount of the order minus the shipping costs:
• Península: 12€
• Baleares: 16€
• Canarias: 25€
• Ceuta y Melilla: 30€
You will receive the refund amount by bank transfer. It may take up to 10 working days from the time of shipment to receipt of the refund.
