General information

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How can I contact the online Customer Service Department?

For any questions relating to Massimodutti.com do not hesitate to contact our Customer Service Department: info@nomadicsandals.es

 

In which countries can I buy online?

At present you can shop in Spain.

 

In how many languages can I browse?

NomadicSandals.es.com is available in Spanish, English and Catalan.

 

Are there special promotions for articles in the online store?

No, we do not have special promotions for articles in the online store.

 

How can I know whether there is available stock of a certain article?

If the item you wish to buy does not appear with the "Sold out" indication, this means it is available for purchase. Unavailable sizes of an article appear shaded in grey and cannot be selected. When an article is sold out we remove it from our website.

 

Can I find out the status of my order?

Yes, by accessing the Orders Placed section in your account, you can find out the status of your order at any time. If you have any queries regarding delivery, do not hesitate to contact our Customer Service Department e-mail address info@nomadicsandals.es.

 

Can I remove articles from my shopping basket?

Yes, you can remove any article(s) that you do not want from your shopping basket providing your order has not been processed.

 

Can I modify my order?

Yes, you can modify your order as long as it has not been processed. If you wish to modify it after it has been processed, contact us using the "Contact form" section of our website or through our Customer Service Department. e-mail address info@nomadicsandals.es.

 

Can I recover my password if I forget it?

Yes, you can request the recovery of your forgotten password by accessing the "Recover my password" section. When your request has been processed you will receive an e-mail with the instructions to follow in order to reset your password.